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The player from Italy had deposited €20 in crypto and won €200. However, he faced difficulties when he tried to withdraw his winnings, as the online casino required another deposit to initiate the withdrawal Greatwin Casino. The player’s account wasn’t in need of verification, and he had cancelled a bonus offer, nullifying any winnings from it. The player had deposited a second time to withdraw his winnings, which initially remained pending beyond the stated timeframe. After our intervention and correspondence with the casino, the player’s withdrawal had been successfully paid out.
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The player from Manitoba had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received yet. After several communications regarding the delay, it was confirmed that the player’s account had been fully verified, but the withdrawal had remained pending for 24 days. Eventually, the player received the funds, and the issue was marked as resolved by the Complaints Team.
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Before reaching out, be sure to check our FAQ section, where you’ll find solutions to the most common questions. We’ve gathered all the essential information in one place to help you quickly find what you need.
Strona GreatWin jest dobrze zaprojektowana i łatwa w nawigacji. Działa płynnie zarówno na komputerach stacjonarnych, jak i urządzeniach mobilnych. Chociaż nie ma dedykowanej aplikacji mobilnej, responsywna strona internetowa doskonale sprawdza się na smartfonach i tabletach.
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